Today's Progress

$4,230

68%
Goal: $6,250 $2,020 to go

12

Calls

5

Reached

42%

RPC

Your Queue

47 accounts
108

Jose Martinez

$3,420 • Medical

HOT

⚡ Abandoned payment 32m ago

72

Sarah Williams

$1,890 • Credit Card

HIGH

📋 PTP expires today

65

David Chen

$4,200 • Auto Loan

HIGH

💳 Payment failed yesterday

45

Maria Garcia

$2,100 • Medical

WARM
38

Robert Kim

$5,600 • Credit Card

WARM
22

Lisa Thompson

$890 • Utility

15

James Wilson

$1,240 • Medical

Hot Lead

Call immediately

Score

108

JM

Jose Martinez

Account #4892-3847 • ABC Medical

Medical Debt Placed 15 days ago

Balance

$3,420

Abandoned Payment — 32 minutes ago

Jose started a payment for $3,420 but didn't complete it. He viewed the $150/month payment plan option before abandoning.

This is the third time he's visited the portal this week. He's ready to pay — find out what stopped him.

Score Breakdown

Intent Score
60

+ Abandoned payment (+25)

+ Viewed payment plans (+20)

+ Portal visit (+15)

Value Score 1.2x

Balance: $3,420 → 1.0x

Age: 15 days → 1.2x

Recency 1.5x
Final Score 108

60 × 1.2 × 1.5 = 108

Recent Activity

Abandoned payment

Started $3,420 payment, didn't complete

32 minutes ago

Viewed payment plans

Looked at $150/month option

35 minutes ago

Portal visit

Viewed account details

38 minutes ago

Opened email

"Your payment options"

Jan 13, 2:12 PM

Hot Lead Alert

David Chen

Payment failed • $4,200