Team Dashboard

Monitor your team's collection performance

My Team Collected (30d)

$247,830

12.5% vs last month

Team Accounts

847

$1.2M assigned balance

My Collectors

5 online now

78% Goal

Revenue per Hour

$127.45

12.5% vs last period

Collection Rate

34.2%

3.1% vs last period

Right-Party Contact

28.5%

2.3% needs attention

Attempts per Payment

4.2

0.8 fewer improving

Revenue Trend

Daily collection performance

Promises Pipeline

Payment commitments tracking

Pending Promises

$45,230

Kept (This Month)

$128,450

Broken (This Month)

$23,100

Promise Keep Rate

84.7% +2.1%

My Team Performance

Real-time collector status

Sarah Mitchell

On call - Jose Martinez

$142/hr

+18%

John Davis

Available - Ready

$128/hr

+8%

Maria Garcia

Wrap-up - Logging notes

$119/hr

+5%

Robert Wilson

Below target - Needs coaching

$78/hr

-12%

Lisa Thompson

On call - David Chen

$98/hr

+0%

Alex Park

Offline - Break

$105/hr

Today

Today's Activity

Recent team actions and wins

Live

Sarah Mitchell collected $3,420

Jose Martinez - Full payment

2 minutes ago

John Davis set a PTP for $500

Maria Garcia - Due Jan 20

8 minutes ago

Lisa Thompson contacted hot lead

David Chen - Abandoned payment follow-up

12 minutes ago

Maria Garcia set up payment plan

Robert Kim - $150/month × 12 months

18 minutes ago

John Davis reached right party

Susan Williams - Callback scheduled

25 minutes ago

Maria Garcia collected $890

James Wilson - Partial payment

32 minutes ago

Today's Collections $12,450